Process
How a ClosetX closet gets built.
Six steps. The price is fixed before anything is cut, and the drawing you approve is the drawing that gets installed.
Step 01Measure
We measure the opening, the ceiling height, the floor fall and every obstruction — outlets, vents, baseboard, door swing. Most closet problems are measurement problems.
45–60 minutes on site, or from your plans
Step 02Design
You get an elevation drawing with every bay dimensioned, a component list with SKUs, and a fixed quote. Nothing is 'to be confirmed on site'.
2–4 business days
Step 03Finish selection
Six finishes, three hardware families, two door profiles. Samples go home with you — melamine reads differently under your lighting than under ours.
Same visit or by appointment
Step 04Build
Components are cut, banded and drilled to your dimensions, then dry-assembled and checked before anything is packed.
2–4 weeks depending on scope
Step 05Install
One crew, one day for most reach-in closets, one to two for a walk-in with an island. We level to the floor, scribe to the wall and take the packaging with us.
1–2 days
Step 06Walk-through
We set the shelf heights with you, adjust every hinge and drawer, and hand over the component list so a future change is a phone call, not a survey.
Same day as install
What we will not do
Four habits we have deliberately dropped.
- 01
No allowances that move
A quote with an allowance in it is not a quote. We measure first, then price.
- 02
No renders instead of drawings
A photorealistic render hides dimensions. You approve an elevation with numbers on it.
- 03
No subcontracted install
Our own crew installs. The people who level the run are the people who answer for it.
- 04
No packaging left behind
Cardboard, film and offcuts leave with the crew on the day.
Comparison
Component program vs. site-built.
| ClosetX component program | Traditional site-built | |
|---|---|---|
| Change it later | Order the part against its SKU | Rebuild the affected section |
| Lead time | 2–4 weeks, known at order | Depends on the carpenter's schedule |
| Dust in your house | None — cutting happens at the shop | Cutting on site, for days |
| Finish consistency | Factory-fused decor across every part | Painted on site, varies with conditions |
| Shelf adjustment | 32 mm holes, full height, no tools | Fixed cleats, or a drill and a level |
| Price certainty | Fixed before cutting | Time and materials, commonly |
Questions
About the process.
How long does a custom closet take from order to install?
Four to six weeks in total for most projects: two to four business days for the design and quote, then two to four weeks to build, then one to two days on site. Reach-in closets are usually installed in a single day.
Do you install, or do you only supply the components?
Both. Most ClosetX projects are supplied and installed by our own crew. We also supply components to builders, remodelers and designers through our trade program, with the same drawings and SKU list.
Do you offer a warranty?
Yes. The exact cover and its duration are set out in writing with your quote, so you have the terms in hand before anything is ordered. Ask us and we will send them with the component list.
Can I get a quote from my own drawings?
Yes. Send dimensioned plans or elevations to info@closetx.com and we will return a component list and fixed quote without a site visit. We still recommend a field measure before anything is cut.
Start here
Tell us the room. We will tell you what fits.
A field measure, a dimensioned drawing and a fixed price — in that order, before anything is cut.